Frequently Asked Questions

NetAddons offers a full suite of digital services for Indian businesses:

• Web Development — brochure sites, e-commerce, web apps
• SEO — local, national, and e-commerce SEO
• Hosting — shared, VPS, cloud, and dedicated
• Custom Software — ERP, billing, inventory, portals
• Mobile Apps — Android and iOS, built with Flutter
• AI Solutions — chatbots, automation, and AI integrations

We are based in Kozhikode (Calicut), Kerala. We work with clients all over India — from Kochi, Thrissur, and Bengaluru to Mumbai and beyond. Most of our collaboration happens online, with on-site visits available for larger projects across Kerala.

Getting started is easy:

1. Fill in our contact form with a brief description of your project.
2. Or WhatsApp us directly at +91 84314 29650.
3. We'll schedule a free, no-obligation consultation call.
4. You'll receive a detailed proposal within 48 hours.

Yes. All projects are covered by a formal service agreement that outlines scope, timelines, payment terms, and deliverables. We are also happy to sign a separate NDA before any sensitive discussions about your business or product idea.

We have experience across a wide range of sectors, including:

Retail & E-Commerce · Hospitality & Tourism · Healthcare & Diagnostics · Education & EdTech · Logistics & Transport · Manufacturing & Engineering · Professional Services (CA, legal, medical) · Travel Agencies · Real Estate · Restaurants & Catering

Website pricing depends on scope. As a general guide:

• Brochure / informational website — ₹15,000 – ₹40,000
• Business website with CMS — ₹35,000 – ₹80,000
• E-commerce website — ₹60,000 – ₹2,00,000+
• Custom web application — ₹1,00,000+

We provide a fixed-price quote after a requirements discussion — no hidden costs. Contact us for a free estimate.

Timelines vary by complexity:

• Simple brochure site — 1–2 weeks
• Business website with CMS — 2–3 weeks
• E-commerce website — 4–6 weeks
• Custom web application — 6–12 weeks

Timelines assume timely content and feedback from your side. We'll give you a precise timeline in your project proposal.

Yes — always. Every website we build is:

• Mobile-first — designed and tested on smartphones before desktops
• Core Web Vitals optimised — fast load times, stable layout, responsive interactions
• Cross-browser tested — works on Chrome, Safari, Firefox, and Edge
• Accessibility-conscious — meets basic WCAG accessibility standards

Yes. We build e-commerce solutions using:

• WooCommerce — for WordPress-based stores with full flexibility
• Shopify — for a fully managed, scalable storefront
• Custom-coded — for unique business logic or very large catalogues

We also integrate WhatsApp ordering, Razorpay/PayU payment gateways, GST invoicing, and shipping APIs. Learn more about our web development services.

You have two options:

1. Self-manage — we include CMS training so you can update text, images, and products yourself.
2. Managed plan — opt for one of our monthly maintenance and content-update packages, starting at ₹2,000/month.

SEO is a long-term strategy. Generally:

• Local SEO / Google Maps — improvements visible in 4–8 weeks
• Organic search rankings — meaningful movement in 3–6 months
• Competitive keywords — can take 6–12 months

We send monthly reports showing exactly what has moved and why. SEO compounds over time — the longer you invest, the stronger the results.

No ethical SEO agency can guarantee specific rankings — Google's algorithm is complex and outside anyone's control. Any agency that guarantees "page 1 in 30 days" is making a promise they cannot keep.

What we do guarantee: transparent, white-hat SEO — no black-hat tricks, no keyword stuffing, no purchased links — and a strong track record of ranking clients across Kerala for competitive terms. We'll show you evidence of past results before you commit.

Local SEO is the practice of optimising your online presence so your business appears when people search Google Maps or use "near me" queries — like "best restaurant in Kozhikode" or "CA firm near me".

If you serve customers in a specific city or region, local SEO is essential. It covers:

• Google Business Profile setup and optimisation
• Citation building (getting your business listed on directories)
• Review management
• Local keyword targeting on your website

Learn more about our SEO services.

Our SEO retainers typically range from ₹8,000 to ₹35,000 per month, based on:

• Number of target keywords and pages
• Competitiveness of your industry and location
• Whether content creation is included
• On-page vs. on-page + off-page vs. full-service

We offer a free SEO audit before recommending a plan. Get in touch to get started.

Mobile app costs depend on features and complexity:

• Simple utility app (Android or iOS) — ₹1.5L – ₹3L
• Mid-complexity app (both platforms) — ₹3L – ₹8L
• Complex app with backend, payments, real-time features — ₹8L – ₹20L+

We build cross-platform apps using Flutter, which means a single codebase for both Android and iOS — saving you development cost without sacrificing quality. Learn more.

For most Indian businesses, Android first makes sense — Android holds over 95% of the Indian smartphone market. However, if your target audience is in premium segments (urban professionals, NRIs, high-income consumers), iOS matters too.

We typically recommend building for both platforms simultaneously using Flutter. It's cost-effective, delivers a native experience, and gives you maximum market coverage from day one.

Yes — this is one of our specialities. We build custom GST billing and business management software that includes:

• GST-compliant invoice generation (with QR code and e-invoice support)
• GSTR-1, GSTR-3B report exports
• Inventory and stock management
• Purchase order and supplier management
• Customer ledger and accounts receivable
• Multi-branch / multi-user support

Tailored to your specific industry. See our software development services or talk to us.

You do — completely. Full source code ownership is included in every project. On final delivery we hand over:

• All source code (hosted in your own Git repository)
• All databases and data
• All design assets and documentation

There are no vendor lock-in clauses. You can take the code to any developer or agency in the future.

We offer a range of hosting options to suit different business needs:

• Shared Hosting — ideal for small business websites; cost-effective and reliable
• VPS (Virtual Private Server) — for growing businesses needing dedicated resources and more control
• Cloud Hosting — for high-traffic websites and scalable web applications
• Dedicated Servers — for enterprises with large resource requirements and custom server configurations

All managed plans include SSL certificates, regular backups, and uptime monitoring. View our hosting plans.

On our managed hosting plans, we run 24/7 uptime monitoring. If your site goes down:

1. Our monitoring system alerts us immediately — often before you notice.
2. Our team investigates the root cause.
3. Urgent issues are escalated and resolved as a top priority.
4. You receive a notification once the site is back up.

For critical business applications, we also offer enhanced SLA options with guaranteed response times.

Yes. Our monthly maintenance plans keep your website secure, up-to-date, and running smoothly. Plans include:

• CMS, plugin, and theme updates
• Security patches and malware scanning
• Performance monitoring
• Regular automated backups (with off-site copies)
• Priority support for any issues or small content changes

Plans start from ₹2,000/month. Contact us to find the right plan for your site.